How to Cancel Your Mushroom Dispensary Subscription

Managing your Mushroom Dispensary subscription is simple. If you no longer want to continue your recurring order, you can cancel it through your customer account on our website.

Subscriptions are managed through our secure subscription system, Recurpay, which connects directly with Shopify.

How to Cancel Your Subscription

To cancel your subscription, follow these steps:

1. Log in to Your Account

Go to the Mushroom Dispensary website and log in using the email address you used when placing your subscription order.

You can usually find the account login icon at the top of the website.

2. Open Your Subscriptions

Once logged in, go to your customer account area.

Look for a section called:

My Subscriptions
or
Manage Subscriptions

This is where you can view your active recurring orders.

3. Select the Subscription You Want to Cancel

Click on the active subscription you would like to manage.

You should be able to see the product, delivery frequency, next billing date, and subscription status.

4. Click Cancel Subscription

Inside the subscription management page, look for the option to cancel.

This may appear as:

Cancel Subscription
Cancel Plan
or
Stop Subscription

Follow the on-screen steps to confirm your cancellation.

5. Check Your Confirmation

Once cancelled, your subscription should show as cancelled or inactive.

You may also receive an email confirming that your subscription has been cancelled.

When Should I Cancel?

Please cancel your subscription before your next billing date if you do not want to be charged again.

If your next order has already been processed, we may not be able to stop it before dispatch.

Can I Pause Instead?

In some cases, you may be able to pause your subscription instead of cancelling it.

This can be useful if you want to take a short break but may want to restart your subscription later.

To do this, go to your subscription settings and check whether a pause option is available.

Need Help Cancelling?

If you cannot access your account or cannot find your subscription, please contact our customer support team.

When getting in touch, include:

Your full name
The email address used for your order
Your subscription product
Your order number, if available

Our team can then help you locate your subscription and guide you through the next steps.

Final Note

You are always in control of your Mushroom Dispensary subscription. Whether you want to cancel, pause, or update your recurring order, you can manage everything from your customer account.